Service Overview
An optional add-on to the core 24/7 Guest Desk. We assign a dedicated virtual assistant to your portfolio to own recurring administrative work — calendar and pricing updates, listing edits, owner reporting, and vendor follow-ups — so the busywork stops landing on your plate.
Running short-term rentals generates a steady stream of administrative tasks that sit outside live guest conversations — keeping calendars in sync, adjusting rates, updating listing details, chasing vendors, and assembling owner updates. A dedicated virtual assistant works from your SOPs to handle that recurring load consistently, giving you a single point of contact for back-office execution.
Core Service Components
Calendar & Rate Management
Keep availability synced across channels and apply your pricing rules, seasonal adjustments, and minimum-stay changes on schedule.
Listing & Content Upkeep
Update titles, descriptions, photos, amenities, and house rules across your OTA listings so they stay accurate and competitive.
Owner Reporting & Inbox Support
Assemble recurring performance summaries, triage your admin inbox, and prepare the updates you need to make decisions quickly.
Vendor & Task Follow-Through
Track open vendor jobs, confirm scheduling, and chase outstanding items to completion within your approval limits.
What's Included
- A dedicated assistant assigned to your portfolio, working from your SOPs.
- Calendar syncing, rate updates, and listing maintenance across channels.
- Recurring owner reports and admin inbox triage.
- Vendor and task follow-ups tracked through to completion.
